Q. Do you ship overseas?

Sorry we do not ship overseas.

Q: What payment modes do you accept?

A: We accept COD (Cash-On-Delivery) or payment via bank transfer to our OCBC Current Account: 516 713963 001 (Balestier Branch) to be received in full one day before the arranged delivery date.

Q: Do you have any charges for delivery services?

A: Our delivery service is FREE with minimum purchase of $70 nett except for Jurong West extension and Tuas area (min purchase of $90 nett).

For orders below $70, there is a delivery charge of $5 to $20 depending on areas. Else, you can either self-collect at our physical shop. 

ERP Charges will be chargeable for delivery into CBD area.

 *Please note that we only have weekend deliveries.

Q: Pricing

A:  Prices are subject to changes without prior notification as per suppliers' recommended retail prices.

Q: How long does it take to delivery my order?

A:  No online order is confirmed until we have called/smsed you once we received your order and we will arrange with you a suitable delivery date and time. 

Q: I am a member of Pets' Gantry, how do i enjoy my special discounts while shopping online?

A: Please log onto your shopping cart account with your ID and password to view your special member's  products' pricing.